City Fusion CE provides an easy to use interface to intake complaints, generate cases, track inspections, and violations. Inspectors can print notices in the field and  attach photos and documents of all kind to violations. 

All components of a typical code enforcement case, from the complaint call to final disposition, can be recalled, allowing the code enforcement officers to spend more time resolving problems instead of chasing paper files.

The Code Enforcement application follows  the natural workflow of a case. All the steps can be completed in the office and in the field. The database synchronization is done once the system senses the network connection.

Complaint Intake:
The system allows the user to intake a complaint against a city parcel/address. Once the parcel /address is recognized the system retrieves all related information such as:

• Legal description

• Zoning

• Owners

• Case history

The intake can be completed for an officer, a citizen or an anonymous caller.

Case/Work Load:
The work load of every user/inspector is displayed in an easy to read interface. The inspector can review the status and be informed on which cases are scheduled for inspection. Urgent cases are highlighted in different colors. The inspection reminder is user defined and set.

Case Details:
The Case Detail screen organizes the case information into logical tabs:

• Case Detail

• Inspection

• Attachments

• Legal Disposition

The inspectors can track an unlimited number of inspections, violations per case. The system accept attachments of all kind from photos, scanned documents, MS Word files to video files.

Notice and Letters:
The inspectors can print notices and letters in the field.

For demo and pricing contact us at:
 sales@dfti.com
 (512) 336-5990.